Privacy Policy

Vargas Insurance Group ("Vargas Insurance Group," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through vargasinsgroup.com (the "Site") and our related communications — including phone, email, and SMS/text messaging — how we use it, who we share it with, and the choices available to you.

By using the Site or submitting information to us through a quote form, contact form, phone call, or text message, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information you provide directly to us, including when you request a quote, contact us, or sign up for communications. This may include:

• Contact information — name, mailing address, email address, and phone number (including mobile number for SMS/text messages).
• Insurance information — details needed to prepare an accurate quote or service a policy, such as date of birth, driver's license number, vehicle information (year, make, model, VIN), property address and details, prior insurance history, and dependents or household information, depending on the type of coverage requested.
• Communications — records of your calls, emails, form submissions, and text message conversations with us.
• Website usage information — such as pages visited and general device/browser information, collected automatically as described in the Cookies & Website Data section below.

We do not knowingly collect more information than is necessary to provide you with an insurance quote, service your policy, or respond to your inquiry.

2. How We Use Your Information

We use the information we collect to:

• Prepare and provide insurance quotes;
• Bind, issue, and service insurance policies on your behalf;
• Communicate with you about your quote, policy, claims, billing, or account (by phone, email, or text message, based on your preferences and consent);
• Respond to questions and provide customer service;
• Comply with legal, regulatory, and contractual obligations; and
• Improve our website, services, and communications.

We do not use the information you provide for text message consent to send unrelated marketing messages without your separate consent, and we do not sell your personal information.

3. Who We Share Information With

As an independent insurance agency, we share information only as needed to provide our services:

• Insurance carriers and underwriters — to obtain quotes, bind coverage, and service your policy.
• Service providers — vendors who support our operations, such as our website host, phone/text messaging platform, and agency management software, under confidentiality obligations.
• Legal and regulatory bodies — when required by law, subpoena, or regulatory request.
• With your consent — for any other purpose you specifically authorize.

4. SMS & Text Messaging

If you provide your mobile phone number and opt in to receive text messages from Vargas Insurance Group (for example, quote follow-ups, policy reminders, or customer service), the following applies:

• No mobile opt-in data or consent is shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties, excluding aggregators and messaging service providers whose sole function is to deliver the messages on our behalf.
• Message and data rates may apply. Message frequency varies based on your interactions with us.
• You may opt out of text messages at any time by replying STOP to any message. You may reply HELP for assistance.
• Text messaging consent is never a condition of purchasing any insurance product or service from us.

5. Cookies & Website Data

Our Site may use cookies and similar technologies (such as those used by our website host and form provider) to operate correctly, remember your preferences, and understand general site usage. You can control cookies through your browser settings; disabling cookies may affect some Site functionality.

6. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices & Rights

You may:

• Ask us to update or correct your contact information;
• Opt out of text messages at any time by replying STOP;
• Unsubscribe from marketing emails using the link provided in those emails;
• Request information about what personal data we hold about you, subject to applicable law.

To make any of these requests, contact us using the information in the Contact Us section below.

8. Data Retention

We retain personal information for as long as needed to provide our services, service your policy, and comply with legal, regulatory, and record-keeping obligations applicable to licensed insurance agencies in California.

9. Children's Privacy

Our Site and services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Vargas Insurance Group
Northridge, CA 91324
Email: mary@vargasinsgroup.com
Service Email: service@vargasinsgroup.com
Phone: (747) 877-8373